//APM Season

//APM Season

MVP Monetization Features & Job Portal Redesign

MVP Monetization Features & Job Portal Redesign

MVP Monetization Features & Job Portal Redesign

UX/UI

UX/UI

UX/UI

UX Research

UX Research

UX Research

Design Lead

Design Lead

Design Lead

TIMELINE

TIMELINE

5 months

Jan 2025 - May 2025

5 months

Jan 2025 - May 2025

5 months

Jan 2025 - May 2025

MY ROLE

MY ROLE

Lead UX/UI Designer

Lead UX/UI Designer

Lead UX/UI Designer

TEAM

TEAM

2 Team Leads

2 UX/UI Designers

2 Strategists

1 Software Developer

2 Team Leads

2 UX/UI Designers

2 Strategists

1 Software Developer

2 Team Leads

2 UX/UI Designers

2 Strategists

1 Software Developer

TOOLS

TOOLS

Figma

Excel

Figma

Excel

Figma

Excel

The Project

The Project

APM Season, a job/ resource hub for aspiring PMs, came to us with a goal: to improve monetization, user experience, and site credibility. Current information architecture buried key features and obscured monetization opportunities.

I led the research, design, and launch of new a IA to improve UX and features to drive revenue.

APM Season, a job/ resource hub for aspiring PMs, came to us with a goal: to improve monetization, user experience, and site credibility. Current information architecture buried key features and obscured monetization opportunities.

I led the research, design, and launch of new a IA to improve UX and features to drive revenue.

APM Season, a job/ resource hub for aspiring PMs, came to us with a goal: to improve monetization, user experience, and site credibility. Current information architecture buried key features and obscured monetization opportunities.


I led the research, design, and launch of new a IA to improve UX and features to drive revenue.

The Problem:

The Problem:

The Problem:

How might we support Product Managers’ journeys by catering career building opportunities and make job finding easier?

How might we support Product Managers’ journeys by catering career building opportunities and make job finding easier?

How might we support Product Managers’ journeys by catering career building opportunities and make job finding easier?

The Outcome:

The Outcome:

The Outcome:

User navigation ratings rose from a 3.5 to a 4.6 /5 - addressing a 38% of user confusion.


We also launched three new PM resource features to be monetized.

User navigation ratings rose from a 3.5 to a 4.6 /5 - addressing a 38% of user confusion.


We also launched three new PM resource features to be monetized.

User navigation ratings rose from a 3.5 to a 4.6 /5 - addressing a 38% of user confusion.


We also launched three new PM resource features to be monetized.

APM Season's Previous UX/UI

APM Season's Previous UX/UI

Project Goals

Project Goals

Project Goals

considering business needs & user needs

considering business needs & user needs

considering business needs & user needs

01

01

01

Monetize & Increase User Learnings

Monetize & Increase User Learnings

Monetize & Increase User Learnings

Create three 3 new monetizable features that each generate $1,000+/mo and deliver highly personalized, career-boosting services for aspiring product managers

Create three 3 new monetizable features that each generate $1,000+/mo and deliver highly personalized, career-boosting services for aspiring product managers

Create three 3 new monetizable features that each generate $1,000+/mo and deliver highly personalized, career-boosting services for aspiring product managers

02

02

02

Surface Content & Enhance User Experience

Surface Content & Enhance User Experience

Surface Content & Enhance User Experience

Ensure new features are immediately discoverable within the information architecture, eliminating a 38% of user friction and improving overall navigation clarity

Ensure new features are immediately discoverable within the information architecture, eliminating a 38% of user friction and improving overall navigation clarity

Ensure new features are immediately discoverable within the information architecture, eliminating a 38% of user friction and improving overall navigation clarity

03

03

03

Optimize Retention Through Strategic Re-Engagement

Optimize Retention Through Strategic Re-Engagement

Optimize Retention Through Strategic Re-Engagement

Leverage smart banners, footer redesign, and opt-in job alert emails to drive return visits, measuring success through increases in 30-day retention and repeat service usage

Leverage smart banners, footer redesign, and opt-in job alert emails to drive return visits, measuring success through increases in 30-day retention and repeat service usage

Leverage smart banners, footer redesign, and opt-in job alert emails to drive return visits, measuring success through increases in 30-day retention and repeat service usage

User Feedback

User Feedback

User Feedback

of previous UX/UI

of previous UX/UI

of previous UX/UI

3.5/5

3.5/5

“How easy is it to navigate the APM Season website?”

“How easy is it to navigate the APM Season website?”

“How easy is it to navigate the APM Season website?”

Users had a negative experience with the IA - noting no nav bar.

Users had a negative experience with the IA - noting no nav bar.

Users had a negative experience with the IA - noting no nav bar.

38%

38%

of Users weren’t sure what was included in the premium plan

of Users weren’t sure what was included in the premium plan

of Users weren’t sure what was included in the premium plan

One user stated, “I'm having trouble finding where I can even learn more about it on the site.”

One user stated, “I'm having trouble finding where I can even learn more about it on the site.”

One user stated, “I'm having trouble finding where I can even learn more about it on the site.”

“What are some things we could improve on the site?”

“What are some things we could improve on the site?”

“What are some things we could improve on the site?”

  • “The UI”

  • “When you get to the site for the first time, you aren’t sure what you are looking at.”

  • “The UI”

  • “When you get to the site for the first time, you aren’t sure what you are looking at.”

  • “The UI”

  • “When you get to the site for the first time, you aren’t sure what you are looking at.”

[25 users surveyed]

[25 users surveyed]

[25 users surveyed]

Results showed pain points around navigation, unclear program offerings, and a lack of visual clarity - highlighting opportunities to rethink the site’s information architecture and design system.

Results showed pain points around navigation, unclear program offerings, and a lack of visual clarity - highlighting opportunities to rethink the site’s information architecture and design system.

Results showed pain points around navigation, unclear program offerings, and a lack of visual clarity - highlighting opportunities to rethink the site’s information architecture and design system.

Design Mapping

Design Mapping

Design Mapping

User Journeys

User Journeys

User Journeys

Guided by the user research, I redesigned the information architecture and key user journeys to make the new and existing core services easier to find and engage with - increasing service adoption.

Guided by the user research, I redesigned the information architecture and key user journeys to make the new and existing core services easier to find and engage with - increasing service adoption.

Guided by the user research, I redesigned the information architecture and key user journeys to make the new and existing core services easier to find and engage with - increasing service adoption.

Design Process - Planning

Design Exploration

Design Exploration

Design Exploration

Color & Design Language

Color & Design Language

Color & Design Language

I explored 20+ possibilities - balancing readability, brand personality, and accessibility - refining through iteration based on user testing and leader feedback.

I explored 20+ possibilities - balancing readability, brand personality, and accessibility - refining through iteration based on user testing and leader feedback.

I explored 20+ possibilities - balancing readability, brand personality, and accessibility - refining through iteration based on user testing and leader feedback.

Our team moved forward with the white & green color scheme as it matched APM Season’s original branding and made readability more effective.

Our team moved forward with the white & green color scheme as it matched APM Season’s original branding and made readability more effective.

Our team moved forward with the white & green color scheme as it matched APM Season’s original branding and made readability more effective.

Design Iteration

Design Iteration

Design Iteration

Information Architecture

Information Architecture

Information Architecture

One of the major user pain points was information architecture. Each iteration aimed to simplify navigation, elevate high-impact features.

One of the major user pain points was information architecture. Each iteration aimed to simplify navigation, elevate high-impact features.

One of the major user pain points was information architecture. Each iteration aimed to simplify navigation, elevate high-impact features.

(With previous colors)

(With previous colors)

(With previous colors)

Final Navigation Bar Design

Final Navigation Bar Design

Resource Tab

Resource Tab

With so many features, we had to simplify the information architecture. The resource tab was needed to store the "other" pages.

With so many features, we had to simplify the information architecture. The resource tab was needed to store the "other" pages.

With so many features, we had to simplify the information architecture. The resource tab was needed to store the "other" pages.

Feature 01

Feature 01

Feature 01

1-1 Coaching

1-1 Coaching

1-1 Coaching

With collaboration of team leads and product strategists, we launched 1-1 Coaching. User feedback highlighted the need for personalized career coaching - some saying they'd like, "direct connections to current/ former APMs who would be willing to have informational chats".

With collaboration of team leads and product strategists, we launched 1-1 Coaching. User feedback highlighted the need for personalized career coaching - some saying they'd like, "direct connections to current/ former APMs who would be willing to have informational chats".

With collaboration of team leads and product strategists, we launched 1-1 Coaching. User feedback highlighted the need for personalized career coaching - some saying they'd like, "direct connections to current/ former APMs who would be willing to have informational chats".

Feature 02

Feature 02

Feature 02

APM Prep Courses

APM Prep Courses

APM Prep Courses

We formed a partnership with Product Alliance, a PM Course program, to produce secure affiliate links that would give profit to both parties. Smart banners strategically line the top of the screen, re-engaging customers.

We formed a partnership with Product Alliance, a PM Course program, to produce secure affiliate links that would give profit to both parties. Smart banners strategically line the top of the screen, re-engaging customers.

We formed a partnership with Product Alliance, a PM Course program, to produce secure affiliate links that would give profit to both parties. Smart banners strategically line the top of the screen, re-engaging customers.

Feature 03

Feature 03

Feature 03

Resume Review

Resume Review

Resume Review

Building an APM Community

Resume review was one of the most sought after feature as seen in the user survey. It is a feature that drives value for APM Season & increases monetization opportunities.

Resume review was one of the most sought after feature as seen in the user survey. It is a feature that drives value for APM Season & increases monetization opportunities.

Resume review was one of the most sought after feature as seen in the user survey. It is a feature that drives value for APM Season & increases monetization opportunities.

Home Page & Job Portal Final Design

Home Page & Job Portal Final Design

APM Season's Main Goal

APM Season's Main Goal

APM Season's Main Goal

We decided to place the job board on the home page since the main goal is to help Product Managers find jobs. Customer testimonies and affiliated companies aim to increase credibility.

We decided to place the job board on the home page since the main goal is to help Product Managers find jobs. Customer testimonies and affiliated companies aim to increase credibility.

We decided to place the job board on the home page since the main goal is to help Product Managers find jobs. Customer testimonies and affiliated companies aim to increase credibility.

Final User Testing

Final User Testing

Final User Testing

After designing, strategizing, and data analyzing, we re-conducted testing of new features by showing users interactive Figma prototypes and having them answer the same initial survey.

After designing, strategizing, and data analyzing, we re-conducted testing of new features by showing users interactive Figma prototypes and having them answer the same initial survey.

After designing, strategizing, and data analyzing, we re-conducted testing of new features by showing users interactive Figma prototypes and having them answer the same initial survey.

Project Outcome

Project Outcome

Project Outcome

from redesign & feature implementation

from redesign & feature implementation

from redesign & feature implementation

3.5/5

3.5/5

4.6/5

4.6/5

Improved Ratings on Navigation

Improved Ratings on Navigation

One user stated, “I really like how you guys added a nav bar because I didn’t even know you had a blog until this”

One user stated, “I really like how you guys added a nav bar because I didn’t even know you had a blog until this”

+1.1pts

38%

38%

12%

12%

Lowered Confusion on Premium Feature Offerings

Lowered Confusion on Premium Feature Offerings

Users were able to find information on APM Season’s premium plan easier as it lives on a sticky nav bar.

Users were able to find information on APM Season’s premium plan easier as it lives on a sticky nav bar.

-26%

Final Takeaways

Final Takeaways

Final Takeaways

I enjoyed working with my team - other designers and other people with unique roles. Working with strategists helped me learn the business aspect of design - now it's something I always consider.


Key Learnings:

  • Data driven design

  • UX Research

  • Teamwork

  • Feature Defining

I enjoyed working with my team - other designers and other people with unique roles. Working with strategists helped me learn the business aspect of design - now it's something I always consider.


Key Learnings:

  • Data driven design

  • UX Research

  • Teamwork

  • Feature Defining

I enjoyed working with my team - other designers and other people with unique roles. Working with strategists helped me learn the business aspect of design - now it's something I always consider.


Key Learnings:

  • Data driven design

  • UX Research

  • Teamwork

  • Feature Defining

Home

@2025 Rebecca Kim

made with matcha tiramisu and ♡

@2025 Rebecca Kim

made with matcha tiramisu and ♡

@2025 Rebecca Kim

made with matcha tiramisu and ♡